iCOMMS is conducting a study in the Eastern Cape for the Water Research Commission (WRC). The team is conducting research in three local municipalities namely Kouga Local Municipality,Kou-Kamma Local Municipality andNdlambe Local Municipality, all located in theCacadu District of the Eastern Cape. The research is led by Prof.UlrikeRivett from iCOMMS with Collaboration from: -
1)Prof. Derek Taylor and Dr.NondumisoMaphazi from NelsonMandela Metropolitan University
2) Prof. Jean-Paul Van Belle andProf. WallaceChigona from the Information System Department in University of Cape Town
3) Mr. DavidSchaub Jones fromSeeSaw Cape Town.
This research aims at contributing to understanding our ability to engage rural communities as key stakeholders in water supply management and also provide scientific evidence for the use and usefulness ofICTs in rural community engagement in the WASH sector. This research project speaks to theWRC outcome of “empowerment of communities” by investigating if and howICTs can provide a new channel for communities to have a voice in local governance. By developing a tool that can be used anonymously to report problems we would expect that communities feel more empowered to raise concerns and report faults of water supplies. This result will also have an impact on the “informing policy and decision making” outcome of theWRC since particularly policy implementation and decision making are often questioned in rural municipalities.
iCOMMS Research Team
Department of Information Systems
School of IT
University of Cape Town
Private Bag X3